A 99.9% Server Uptime
We’ve built our cloud hosting system using reliable hardware and strongly customized software. Our admins have installed a modified version of Security–Enhanced Linux on our hosting servers to guarantee the highest level of safety and stability. We have set up a number of distributed denial–of–service prevention appliances along with highly effective firewalls to make sure our network is impregnable and safe.
All cloud hosting plans packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to supply a good–quality hosting service, you can hardly count on the default network configuration in a datacenter. We have built our very own custom internal network in an effort to ensure a supersonic connection speed with the outside world.
And thanks to this, regardless of which datacenters you choose: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your hard–earned cash at risk, you cannot feel truly safe. That’s why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel happy with our service or if you have to get an even more robust hosting solution, like a VPS plans or a dedicated web hosting plans – you will receive a full refund, without any obscure costs or reimbursement taxes.
24/7 Technical Support
If you operate a web hosting firm, your technical support engineers are of prime importance. That is why we’ve mindfully handpicked a very skillful group of support engineers, each with several years of training behind his back. With their help, we offer 24x7 support with each of our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tickets are replied to in under sixty minutes and our average response time is well under twenty minutes!